Priority Queue Implementation Playbook
A 10-page playbook for implementing a priority queue system — manual first, automated second.
What this guide is.
The playbook version of our priority-queue blog. Deeper examples, formulas you can copy, template queries for Google Sheets, and common pitfalls. Made for teams that want to implement without buying Leadkaun yet.
Everything you'll get.
- The 4-signal rank formula (grade + urgency + trend + recency)
- Grade weights that work for Indian B2B SMBs
- Fatigue penalty — when to push a lead to the bottom
- Google Sheets formula appendix
- Manual-to-automated transition criteria (200 leads, 3+ reps)
Run it like this.
- 01
Read week 1 as preparation.
- 02
Implement the manual version week 2.
- 03
Track metrics week 3 (queue adoption, response time).
- 04
Decide automate-or-not at week 4.
Why it matters
Teams that adopt priority queues without a playbook mis-implement (sort by recency, ignore decay, no fatigue rule). The playbook closes the gap.
Pair with these.
This is the product behind the page.
Every lead graded A–F, a live Priority Queue per rep, and the ₹ at risk surfaced in real rupees — set up the same day.
Skip the manual version.
Everything this resource teaches, Leadkaun automates the same day — scoring, Priority Queue, Morning Brief, ₹ at risk. No spreadsheet to maintain.