Priority Queue

One ranked list.
One rep. No triage.

The queue re-ranks itself every time a WhatsApp reply arrives, a call gets logged, or intent decays overnight. Your rep works top-down — the decision is already made.

Quick answer

What is a sales Priority Queue and how does Leadkaun's work?

A Priority Queue is a single, live-ranked list of who each rep should contact next. Leadkaun re-ranks it in real time as signals arrive — a new Grade A lead, a WhatsApp reply, or intent decay — so the rep works top-down instead of guessing. No daily triage; the queue always reflects now, not yesterday.

01How the queue ranks

A transparent formula. Not a black box.

Every lead's rank score is a combination of grade + urgency + trend + recency. The weights below are Leadkaun's defaults — tuneable on Growth and Scale.

Signal
Weight
Grade (A / B / C / D / F)
4000 · 3000 · 2000 · 500 · −1
Callback due today
+1500
Follow-up overdue
+800
Re-engagement after silence
+2000
Intent +10 in 24 h
+1000
Recency (0–500)
+0 to +500
Fatigued (6+ touches, no signal)
−1 (bottom)
02Performance

Built for 10,000+ leads without lag.

30s

Queue refresh interval

Polling via React Query — no realtime overhead per row

< 2s

Queue load for 5,000 leads

Paginated 100/page, infinite scroll

Real-time

Re-rank latency on signal

Deterministic TypeScript, no DB triggers

03FAQ

Queue questions.

Illustrative model — typical figures for an Indian B2B team, not customer results

₹18L
modelled ₹ recovered · 30 days
3.4×
follow-up rate lift · week 1
same day
to first graded lead
A–F
every lead graded, in real time
See it in Leadkaun

See the Priority Queue rank itself.

Every lead graded A–F, re-ranked live as signals arrive, with the ₹ at risk surfaced in real rupees — so reps just work top-down.

05Ready when you are

See the queue on your leads.

Import your leads. Leadkaun grades and ranks them. First queue built the same day.