Definition

Priority Queue

Short definition

A ranked list of leads per rep, re-ranked in real time as signals arrive — telling the rep exactly who to call next.

01In practice

How teams actually use it.

The Priority Queue is what replaces 'which lead should I call first?' with a decisive answer. It ranks every open lead by a composite score: grade + overdue callbacks + engagement trend + recency. A new Grade A arrival instantly moves to the top. Intent decay pushes stale leads down. Reps don't decide — they work top-down. Managers stop micromanaging because the queue is the plan.

02Worked examples

Three ways it shows up.

  • 01

    Rep opens the app at 9:30 AM; top of queue is 'Priya, Grade A, site visit due today, ₹5L GCV'.

  • 02

    WhatsApp reply at 11 AM re-ranks that lead to #1 instantly.

See it in Leadkaun

This is the product behind the page.

Every lead graded A–F, a live Priority Queue per rep, and the ₹ at risk surfaced in real rupees — set up the same day.

From definitions to doing

Stop defining. Start scoring.

Leadkaun puts these concepts into practice — A–F grading, Priority Queue, Missed ₹. Setup the same day.