Priority Queue
workflowA ranked list of leads per rep, re-ranked in real time as signals arrive, telling the rep exactly who to call next.
In practice
The Priority Queue is what replaces 'which lead should I call first?' with a decisive answer. It ranks every open lead by a composite score: grade + overdue callbacks + engagement trend + recency. A new Grade A arrival instantly moves to the top. Intent decay pushes stale leads down. Reps don't decide. They work top-down. Managers stop micromanaging because the queue is the plan.
- 1.
Rep opens the app at 9:30 AM; top of queue is 'Priya, Grade A, site visit due today, ₹5L GCV'.
- 2.
WhatsApp reply at 11 AM re-ranks that lead to #1 instantly.
→Check it yourself
How to tell where you actually stand.
The test of a queue is whether two reps handed the same list would work it in the same order.
- 01Ask two reps to independently rank tomorrow's leads.
- 02Compare the top five from each.
- 03Where the lists diverge, the ranking lives in their heads and cannot be reviewed, taught or handed over.
See also
How Leadkaun uses this
Priority QueueNeighbouring terms
Ready when you are
Stop defining. Start scoring.
Leadkaun turns priority queue from a definition into something your reps see every morning. Setup the same day, no card.
Free forever · 1 user · 100 leads · No card
