How do I track WhatsApp conversations for sales?
Short answer
Use Leadkaun's 3-tap logging: after each meaningful WhatsApp reply, tap the stage (first-reply, asking-questions, objection, meeting-booked, ghosted), tap intent (high/medium/low/negative), tap outcome (progressed/stuck/closed). Takes 10 seconds. Feeds the Intent Score.
The long answer
WhatsApp tracking works at two levels. Level 1 (every SMB): 3-tap manual log per meaningful exchange captures the signal without slowing reps down. Level 2 (teams on WhatsApp Business API): integration with your BSP (Gupshup, AiSensy) auto-logs messages. Start with Level 1; Leadkaun's Intent Score responds to both. The logged stages feed reporting: 'Priya had 12 WhatsApp threads this week, 40% progressed to meeting booked'.
→Check it yourself
How to tell where you actually stand.
Decide what you need out of the conversation before choosing how to capture it.
- 01Ask whether you need the full transcript or just the fact and outcome of an exchange.
- 02For most teams the second is enough and far cheaper to sustain.
- 03Time how long logging one exchange takes today; anything slow will quietly stop happening.
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