Behaviour. Not activity.
₹ recovered. Not calls made.
Per-rep metrics that measure outcomes — ₹ recovered, Grade A response time, follow-up completion — so coaching becomes specific, not a volume debate.
Quick answer
What does Leadkaun's sales rep tracking measure?
It measures behaviour, not vanity activity: per-rep ₹ recovered, Grade A response time, and follow-up completion. Because logging takes three taps, the data stays complete without micromanaging — so managers coach on specific, measurable signals like slow Grade A response instead of raw call counts.
What the manager sees. Per rep.
All six update continuously. Weekly rollup lands in the manager's Monday Brief.
Grade A response time
Average hours from Grade A arrival to first meaningful contact
Target: < 6 h
₹ recovered per week
Weekly value recovered from the stale-lead pool
Target: ₹1–3 L
Follow-up score (0–100)
On-time completions ÷ assigned × 100
Target: 85+
Intent signals logged
Calls + WA replies + meetings logged per week
Target: 35+
Queue adoption %
% of calls that came from top-20 of Priority Queue
Target: 70%+
Source mix
Distribution of recovered ₹ across lead sources
Diagnostic only
Specific questions, not vague pressure.
BEFORE
“Your numbers are low this week. You need to be more active.”
AFTER
“Your Grade A response time slipped from 3 to 9 hours this week. The queue is re-ranking correctly — are your push alerts firing on your phone? Let's check before tomorrow's Brief.”
Rep tracking questions.
Rep metrics only work if the pipeline is graded correctly.
Illustrative model — typical figures for an Indian B2B team, not customer results
- ₹18L
- modelled ₹ recovered · 30 days
- 3.4×
- follow-up rate lift · week 1
- same day
- to first graded lead
- A–F
- every lead graded, in real time
See behaviour and ₹ recovered per rep.
Behaviour tracking sits on a live system — every lead graded A–F, a Priority Queue per rep, and the ₹ at risk surfaced in real rupees.
See per-rep ₹ recovered by Monday.
Import your leads today. By Monday's Brief, every rep has a scorecard. Coaching becomes specific.