Unassigned Queue
Short definition
A catch-all queue for leads that aren't yet assigned to a rep — manager-visible, bulk-assignable.
How teams actually use it.
Leads flow into Leadkaun faster than assignment rules can always perfectly route them. The Unassigned Queue captures the remainder: ambiguous ICP matches, geography outside default territories, manual entries without assignment. The manager sees the Unassigned Queue on their dashboard and can bulk-assign in a single click. Unassigned leads aren't invisible — they're just waiting.
Three ways it shows up.
- 01
Out-of-geography lead arrives → Unassigned Queue → manager routes to nearest rep.
- 02
Bulk CSV upload of 500 leads → 50 land Unassigned → 1-click route.
This is the product behind the page.
Every lead graded A–F, a live Priority Queue per rep, and the ₹ at risk surfaced in real rupees — set up the same day.
Stop defining. Start scoring.
Leadkaun puts these concepts into practice — A–F grading, Priority Queue, Missed ₹. Setup the same day.