Definition

Missed Opportunity

Short definition

A stale lead that passed its grade-appropriate SLA with a rupee value attached — 'Grade A, 48 hours stale, ₹12L at risk'.

01In practice

How teams actually use it.

Missed Opportunity translates 'overdue follow-up' into a rupee number. A Grade A lead with no contact in 24+ hours carries an expected loss based on industry average deal value × grade conversion rate. Aggregated across open leads, this becomes '₹ at risk this week' — the single number that drives every Monday manager review in Leadkaun-running teams.

02Worked examples

Three ways it shows up.

  • 01

    8 Grade A real estate leads stale 48h × ₹4.5L each = ₹36L at risk.

  • 02

    Rep Morning Brief: '₹1.8L to recover today — call Priya, Rajesh, Mohan'.

See it in Leadkaun

This is the product behind the page.

Every lead graded A–F, a live Priority Queue per rep, and the ₹ at risk surfaced in real rupees — set up the same day.

From definitions to doing

Stop defining. Start scoring.

Leadkaun puts these concepts into practice — A–F grading, Priority Queue, Missed ₹. Setup the same day.